©2008 - Full Stretch Limos, Retford.

Terms and Conditions of Hire

Full Stretch Limos - The Lincoln Towncar

A. Deposits and Remaining Balances.

1. A deposit is required in order to confirm the booking

2. Deposits paid are non-refundable once received by Full Stretch Limo’s. This does not affect your statutory rights; this complies with the distance selling regulations 2000. (Special circumstances will be considered).

3. All remaining balances must be paid in full by the balance due date on the booking form unless a cash or account payment has been agreed with our office. Cash balances must be paid to the Chauffeur at the time and place of the first collection (pick up) point.

B. Grace Period.

1. A fifteen (15) minute grace period shall be established for late arrival of your limousine due to weather, accident or any misfortune. We will endeavour to make your time up.

C. Vehicle release times and Overtime.

1. Any overtime after the booked time will be charged at Fifty pounds (£50.00) per completed Half (1/2) Hour.  Minimum charge of half hour (£50.00)

2. The hire period is for the agreed times (as stated on the booking form) and the vehicle must be released to the company at the end of the hire period.

D. Damages to Limousine.

1. The client who books the limousine will be responsible for the conduct of all members of their party. Any damages to the limousine or to its fixtures caused by the client, a member of their party or by inciting others shall incur a One Hundred Pound (£100) ‘enforced downtime’ charge in addition to the cost of the repairs and the loss of booked business whilst these repairs take place. A One Hundred Pound (£100) ‘sick’ fee shall be charged if the client or a member or their party is sick inside the limousine plus the hourly cost or returning the limousine to our premises for valeting charged at Fifty Pounds (£50) per  half hour.  

2. Broken glass ware is chargeable at the cost of £5.00 per broken glass.

E. Cancellation Policy.

1. Cancellations are only accepted in writing and must be received by us no later than 7 days after the booking date.  We as company abide by the distance selling regulations 2000, cancellation rights.

Wedding cancellations must be received in writing by us no later than 90 days prior to hire.

Cancellations for Royal Ascot or any other “high demand” event are not accepted. If your invoice number starts with the letters ‘HD’ then this rule is in force for your booking. (Special circumstances will be considered).

2. The chauffeur may terminate your booking if the client or any member or their party causes excessive delays, are disorderly or, in the chauffeur’s judgement, are unfit to travel, with no compensation made to the client.

3. In the unlikely event that we are unable to complete a booking due to circumstances beyond our control, a full refund will be given. Beyond this we are not liable for any additional costs incurred or the loss of any monies paid by the client or party for tickets etc for the event they are travelling to.

4. The contract will be cancelled for any violations of terms A and or D above with no compensation made to the client.

F. Delays.

Although Full Stretch Limos will endeavour to meet all deadlines, we accept no responsibility for delays however caused.

G. Airport Journeys.

1.The amount of passengers and suitcases will be confirmed at the time of booking and will appear in the ‘booking details’ section overleaf and must not be exceeded due to weight and space restrictions.

2. Charges for airport collections include the first thirty (30) minutes wait after the flight has landed and any additional time will be charged at the overtime rate as stated in C above.

3. Excessive delays may forfeit your return journey as other bookings may have been taken for the limousine on that day.

In the unfortunate event of an excessive delay or a re-routed flight, you must call our office in the first instance from your departure airport to confirm details.

Re-routed flights may not be able to be met by us and additional charges may be charged to the client. Check with your travel insurance company to see if you are covered for these costs.

H. Access.

Full Stretch Limos can accept no responsibility for restricted vehicle access (hump back bridges, width restrictions etc) at any location and are not liable for delays caused by re-routed journeys.

I. Articles Left In Limousine.

Although we will take care, we will not be responsible for any loss or damage to luggage or personal property left in the limousine after the rental period, unless pre-arranged to be left during the hire period and at the clients own risk.

J. Smoking in the Limousine.

For the comfort and consideration of other clients, no smoking is permitted in the limousine. Journeys of more than one and a half (11/2) hours may stop for a 10 minute break if it is pre-arranged with our office.

K. Seatbelts.

Passengers in forward facing seats are required by law to wear seatbelts and for your safety we advise the wearing of seatbelts by all passengers. Baby seats should be used in forward facing seats only.

L. Passenger Capacities.

Full Stretch Limos complies with the laws on passenger numbers and so the  maximum number of   passengers we can carry in our vehicles is eight (8) in the Town Car and sixteen (16) in the Navigator.   

 

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